21 Jul, 2018
Position Infrastructure Planning Administrator Reporting to Infrastructure Planning Manager (South) Location Energy House - Crawley Department Asset Management Reference Number 42772 Employment Period Fixed Term Contract - (18 - 24 months) Contract Type Collective Job Family Level/Grade Band BD CiP Level 3% Salary Range £23,021 - £28,082 - Depending on experience Closing Date 03/08/2018 We also offer : Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme, childcare vouchers Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres Discounted access to sports and social clubs Employee Assistance Programme. Jo b Purpose: The job holder will be responsible for providing administrative support to Infrastructure Planning teams by dealing with customer enquiries, allocating and managing the technical system for connection applications, provide assistance and quality information in core systems and day to day team administration. To deliver excellence in customer service, maintaining high quality, accurate and timely information and response to our customers both internally and externally. Nature and Scope: As Infrastructure Planning Administrator you will be supporting the Infrastructure Planning teams while reporting to the Infrastructure Planning Manager. The team is based in Energy House in Crawley and is part of the Asset Management Directorate. The role of the team is to develop the EHV and 132kV electricity networks in UK Power Networks SPN and LPN areas in a coordinated and economic manner to satisfy the Distribution and Grid Code obligations and requirements. The work content can be varied and dynamic to meet the needs of both customers and internal or external stakeholders. The team's principal internal interfaces include Network Operations, Capital Programme and Procurement, Strategy and Regulation, Asset Strategy and Performance, Major Connections and Operational Property and Consents. Principal Accountabilities: Support customer enquiries and ensure they are addressed in a timely and professional manner; Maintain the generation and demand customer connection systems by registering new applications, updating status of application, monitor the quality of information stored and provide updates on the team's performance; Provide quality information to internal and external stakeholders such as UKPN LTDS, OFGEM and DECC; Assist the development of project information in SAP PPM/PS, financial reports and raising claim notifications; Take ownership of the internal mailboxes and allocate connection enquiries to the relevant Infrastructure Planning Engineer; Assist in resolving missing information for network records; Identify, manage and implement improvements to the working practices; Support the Infrastructure Planning team with general administration such as raising PO, ordering PPE and setting up meetings. Knowledge, Skills, Qualifications and Experience: Essential: Educated to GCSE standards or equivalent (A level or higher level qualification will be an advantage); Good team working skills as well as self-motivated and able to work under own initiative and comply with targets set for allocated tasks; Good organization skills including the ability to plan and manage time; Basic understanding of the principles behind electricity networks and electrical assets such as transformers, switchgear, cables and overhead lines; Knowledge of IT technology including SAP, Microsoft Office Word, Excel and Access; Desirable: An understanding of the principles of Distribution Network Operator power engineering; Previous use of UK Power Networks IT technical programs such as SAP, PowerON, PI and Netmap; Knowledge of connections activities; Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees are responsible for ensuring they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees are responsible for understanding those impacts and the controls they must ensure are applied. If in doubt ask!
UK Power Networks Crawley, Sussex Full time