21 Jul, 2018
Business Analyst Location: Southport / Nottingham Working Hours: Mon - Fri (37.5 hpw) Salary: Competitive About you Are you a forward thinking, motivated individual who wants to build a career in Business Analysis, and work alongside other high profile businesses in the UK? We are looking for a Business Systems Analyst to join a highly driven and successful Solutions team, who are committed to delivering and supporting solutions for Experian's fraud identification and device recognition software, to our clients that enable them to make quick and accurate business decisions. The role you play will help clients meet their business requirements through delivery of software that is configured to allows them to protect both themselves and their customers, whilst growing their portfolio of customers in line with their risk appetite. About us Experian is a market leading organisation who specialise in providing data, analytics and technology solutions that help people and business achieve their goals across the global. As a FTSE100 business, Experian work across multiple market sectors providing services to clients in the Banking, Financial Services, Telecommunications, Insurance, Public Services, Government and emerging markets. We believe data has the power to change lives. By helping people and organisations make the most of their data, we can make a positive difference to our society and communities. Where there is complexity, we bring clarity. We combine data, analytics and technology to help our clients better understand and meet the needs of their customers. We enable clients to make smarter, faster decisions about people, businesses and markets. Our suite of data-powered software solutions and tools are built to make every process and interaction as efficient and profitable as possible. We give clients the technology to define, automate, test and optimise credit risk and fraud prevention decision making. About the role Working within our Solutions function, the Business Systems Analyst will be responsible for providing excellent client support through a number of activities, across a range of vertical markets, products and services. The role works on delivering software solutions to our clients, in collaboration with Analysts, Architects, Consultants and Project Managers to ensure that the agreed business requirements are met. This role allows you to develop a wide variety of business, technical and interpersonal skills, working with some of the world's largest organisations, helping them react quickly to market opportunities and conditions, and supporting them with configuration changes to protect their business and customers from potential fraud attacks. The ideal candidate will be responsible for undertaking software configuration activities using our in-house software packages. In principle, interpreting business requirements into configuration changes and then verifying the success of their changes through various testing activities before transferring to a production environment. You will work as part of a team to help ensure that client fraud solutions are optimally maintained through collaborative client engagement, analysis, tuning and optimisation, using the latest product functionality and best practice processes. Key Responsibilities • Maintain strong client engagement throughout all activities • Undertake analytical activities (using SQL/Excel/SAS) to help identify how business requirements can be turned into configuration changes, and deliver them following correct processes. • Provide full support to clients throughout the lifecycle of the teams' activities (Design, Build, Test and Implementation) • Create clear and effective documentation for clients and internal stakeholders • Contribute to a Community of Practice where best practices and troubleshooting are discussed and enhanced Essential Skills and Experience • Educated to degree level in a computing / analytical / statistical / mathematical discipline or relevant experience • Strong analytical and problem solving skills with a logical mind. • Strong conceptual ability, both for analytical problem solving and shaping the design of solutions - ability to look at issues and requirements from a business perspective and then translate this into a solution • Excellent oral and written communication and presentation skills. • Highly motivated; consistently takes initiative; demonstrated ability to work independently but under supervision. • Drive, ambition, goal oriented and enthusiasm • Ability to multi-task, organise and prioritise. • Working knowledge of Microsoft Office tool suite including latest versions of Word, Excel and PowerPoint. Desirable Skills and Experience • Documentation / Report writing • Facilitating Workshops/Meeting • A base knowledge of SQL/SAS scripting and relational databases • Experience of delivering software solution / configuring software • Experience working in, or with, Fraud and/or Credit teams What we can offer Experian is a perfect place to start to further your career. We work with a wider range of organisations that will expose you to working in a high quality corporate environment. We have a wide span of roles within our Solutions function which we manage through our Career Pathways programme, which also extends into other functions meaning that you can develop your career in multiple directions should you wish. In addition to day to day support you will receive from your team members, we provide formalised training programmes to help people develop not just technically but with soft and managerial skills too. Dedicated Task Manager focus on your working tasks and dedicated People & Capability Managers look after your development and performance needs too. Our offices have good transportation links making it easy to communicate, and have surrounding areas where food and entertainment can be enjoyed. .
Experian Southport, Merseyside Full time