Reporting to the Database Marketing Manager, the Data Steward will ensure that customer data for Jet2.com and Jet2holidays is of the highest accuracy and quality and that the content and meta data of the companies Single Customer View and Marketing Database is fit for purpose.
In this exciting new role, you will make sure the customer matching rules within the Single Customer View are being adhered to and reviewed to constantly improve them. You will also safeguard that the customer information is in compliance with policy and/or regulatory obligations and will be responsible for monitoring and suggesting improvements to data quality in the Marketing Database. You will create awareness of current data quality issues and impacts by reporting data quality metrics and the workflows for notifications of potential matches and data quality warnings. You will manage the work queue to manually review suspected duplicate customer records and update matching rules based on findings from manually reviewing potential duplicates. You will work closely with the Marketing Database manager and the Business Intelligence data architects to manage the business data glossary and attribute standards.
Passionate about Customer Insight, you will be a strong communicator who is comfortable presenting to Senior Management. You will be highly organized, flexible, with the temperament to thrive in a fast moving environment. Previous experience of Master Data Management and / or Single Customer View database and data matching would be highly advantageous for this role. Previous experience in writing SQL queries and a working knowledge of GDPR is essential for this position. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!